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How can I order from Marto? You can easily order through the Marto website. Add your favorite products to the cart and log in to complete the order. After that, the order details will be sent automatically to your email. What payment methods can I use? Marto offers all internationally known payment methods, such as Visa, Mastercard, and cash, in addition to the possibility of paying with Marto points. What should I do if my payment is not accepted? If your payment is not accepted, please check your card’s expiry date, try a different card, or contact us via WhatsApp at +971504496718 How can I register at Marto? Go to the registration page, subscribe, fill out the registration form with the required information and then click Register . What are the terms and conditions? You can view the terms and conditions here. How can I cancel the order? You can contact us via WhatsApp or by calling +971504496718 . How can I contact customer service? You can contact us via email at care@martoo.ae or via WhatsApp at +971504496718 .
Which places does Marto deliver to? Currently we offer delivery to all of the United Arab Emirates.
When can I receive the order? Expected delivery the next day. What is the return policy? Our policy is simple and satisfactory. Please visit the following link for our return and refund policy .
What is the return policy in case of payment with Marto points? The order value will be refunded as Marto points in the customer’s account so that they can use them in future orders. How can I earn Marto points? You’ll earn Marto points with every purchase. Each product has a different point value; the more you buy, the more you earn. For more information, click the following link: Marto Points Program . Can I earn free Marto points? Yes, when you recommend the Marto website to your friends, you will get 100 points when each friend completes their first order. Do Marto points save money? Yes, Marto points are accepted as a payment method for your next order. If you don’t have enough points, you can use any other payment method. For more information, click on the following link: Marto Points . Do Marto points have an expiry date? There is no expiry date for Marto points; you can use them at any time.
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